Quality Assurance & Quality Control System Auditing

Service summary

An assessment of the arrangements used to prevent, detect and control quality failures. The audit examines specifications, inspection and testing controls, release decisions and the treatment of nonconforming outputs.

The review provides management with evidence of how quality responsibilities are implemented. It does not perform product certification or guarantee the conformity of outputs not covered by the agreed sampling.

Key objectives

• Evaluate quality planning and control
• Examine inspection and release evidence
• Assess nonconforming-output management
• Identify weaknesses affecting consistency

Methodology

Selected outputs and failure cases are followed through assurance, inspection and release processes using records, observation and technical interviews.

• Define products, services, quality criteria and audit scope.
• Review quality plans, specifications and control responsibilities.
• Select orders, inspection records and quality failure cases.
• Observe relevant checks and interview authorised personnel.
• Trace test results, status decisions and release approvals.
• Evaluate concessions, containment and corrective action effectiveness.
• Report quality control findings and the extent of evidence examined.

Key outcomes

References: [G04]

• QA/QC system audit report
• Inspection and release findings
• Nonconformity control assessment
• Evidence for quality management oversight