Cost of Poor Quality Analysis

Service Overview

Cost of poor quality analysis examines the recorded financial effects of defects, rework, rejected output and related service failures. It distinguishes documented costs from estimates, helping organisations understand what their existing information reveals and omits.

Key Objectives

• Clarify the composition of recorded quality losses, identify potential overlaps in cost reporting, and explain the assumptions affecting interpretation of the financial results.

Approach & Methodology

We review agreed quality and financial records, trace cost categories to supporting entries and compare trends over time. Findings separate recorded expenditure, estimates and unquantified effects, explaining allocation assumptions, potential duplication and the extent to which the available records capture quality losses.

Expected Outcomes & Value

Quality and finance teams gain a shared view of evidenced losses, supporting informed discussion of their financial significance, reporting coverage and the assumptions behind estimated costs.