Safety Leadership and Culture

Programme Summary

Develop leadership practices that make safety expectations credible in everyday business decisions. Participants examine resource choices, operational pressure, reporting trust and the quality of assurance information. Leadership scenarios build practical commitments for listening, challenge and follow through, helping managers strengthen the conditions for safe work while avoiding unsupported claims that slogans, low injury rates or visible visits alone demonstrate a strong culture.

Training Objectives

1 Connect leadership decisions with safe work conditions; 2 Strengthen reporting trust and workforce participation; 3 Challenge weak assurance and production driven compromises; 4 Align resources accountability and improvement priorities; 5 Evaluate culture through behaviour evidence and controls.

Learning Outcomes

1 Identify leadership signals affecting safety culture; 2 Conduct a structured listening and challenge conversation; 3 Evaluate a misleading safety performance report; 4 Prepare measurable leadership commitments and actions; 5 Define follow up evidence for cultural improvement.

Target Audience

Senior Managers; Operations Managers; Plant Managers; Department Heads; HSE Managers.

Target Industries

Manufacturing; Construction; Logistics and Warehousing; Facilities Management; Utilities; Hospitality Operations.

Course Contents

• Module 1 Leadership and Safety Culture: Management choices and everyday operating norms; Trust fairness and willingness to report; Culture indicators and limits of perception surveys.
• Module 2 Visible Commitment in Decisions: Resources maintenance priorities and workload; Conflicting goals and production pressure; Consistency between messages and actual choices.
• Module 3 Worker Voice and Learning: Listening to concerns and operational reality; Respectful challenge and constructive response; Protecting reporting from punitive incentives.
• Module 4 Accountability and Competence: Clear responsibilities and decision boundaries; Support supervision and capability development; Fair treatment of error and deliberate misconduct.
• Module 5 Assurance and Critical Risks: Questions about control effectiveness; Interpreting weak signals and incomplete information; Low injury rates and major hazard blind spots.
• Module 6 Leadership Conversations: Preparing purposeful workplace engagement; Open questions evidence and follow through; Avoiding performative visits and superficial checklists.
• Module 7 Improvement Commitments: Priorities owners resources and review dates; Measures of action quality and control change; Feedback to workers and management teams.
• Module 8 Leadership Scenario Workshop: Evaluating a conflicted operational decision; Practising a safety leadership conversation; Presenting measurable commitments and assurance questions.

Assessment

• 40 single best answer questions, including applied scenarios; one mark per question.
• 60 minute invigilated digital examination with identity verification. Approved accessibility adjustments preserve the assessed competence.
• Supplied reference pack and calculator permitted; external internet and AI prohibited.
• Individual applied assessment (45 minutes): Evaluate a leadership decision case, conduct a short safety conversation and prepare commitments supported by measurable control and follow up evidence.
• Assessment criteria: Recognition of organisational leadership effects; Constructive challenge and listening skills; Credible measurable improvement commitments.
• Pass each component separately: 30/40 written marks (75%) and at least 70% on the applied task.
• Individual results and feedback are provided. One reassessment may follow coaching under the published enrolment terms.

Certification

• Successful learners receive a TQCSI Arabia digital Certificate of Successful Completion.
• The certificate records the learner name, exact programme title, teaching hours, completion date and unique verification reference.
• Verified identity, full attendance and separate written and applied passes are required; all mandatory critical criteria must be met.
• Proposed issue target: within 30 calendar days of approved results and settlement of applicable fees.
• Records safety leadership development; organisational culture improvement requires sustained management practice and workforce evidence beyond the course.
• Attendance confirmation may record completed hours for unsuccessful learners; it does not certify successful completion.

Programme Profile

Number of daysNumber of daysNumber of days

222

Total teaching hoursTotal teaching hoursTotal teaching hours

12 hours; breaks, pre course work and formal final assessments excluded.12 hours; breaks, pre course work and formal final assessments excluded.12 hours; breaks, pre course work and formal final assessments excluded.

Delegates allowedDelegates allowedDelegates allowed

Maximum 20 delegates.Maximum 20 delegates.Maximum 20 delegates.

Training prerequisitesTraining prerequisitesTraining prerequisites

Management or supervisory responsibility and familiarity with operational safety risks are required.Management or supervisory responsibility and familiarity with operational safety risks are required.Management or supervisory responsibility and familiarity with operational safety risks are required.

Pre course assignment and assessmentPre course assignment and assessmentPre course assignment and assessment

Review a fictional management decision and safety dashboard for 25 minutes; identify conflicting messages and missing assurance.Review a fictional management decision and safety dashboard for 25 minutes; identify conflicting messages and missing assurance.Review a fictional management decision and safety dashboard for 25 minutes; identify conflicting messages and missing assurance.

End of course assessmentEnd of course assessmentEnd of course assessment

40 question written exam (60 minutes) and individual applied task (45 minutes).40 question written exam (60 minutes) and individual applied task (45 minutes).40 question written exam (60 minutes) and individual applied task (45 minutes).

Passing criteriaPassing criteriaPassing criteria

75% written and 70% applied, passed separately; full attendance.75% written and 70% applied, passed separately; full attendance.75% written and 70% applied, passed separately; full attendance.