ISO 22301:2019 Business Continuity Management Systems Foundation Level Training and Certification Program

Programme Summary

Build an understanding of business continuity using ISO 22301:2019. Participants connect disruption impacts, recovery priorities and exercised response arrangements with responsibilities and performance measures. Exercises based on a multi site service disruption case develop requirement interpretation, evidence selection and gap recognition. The programme establishes a foundation for defensible continuity decisions and coordinated service recovery and further implementation or auditor development.

Training Objectives

1 Explain business continuity requirements; 2 Connect requirements with operational responsibilities; 3 Recognise unrealistic recovery objectives; 4 Select relevant implementation evidence; 5 Prepare for further practical development.

Learning Outcomes

1 Determine critical activity dependencies; 2 Distinguish impact from disruption risk; 3 Set defensible recovery priorities; 4 Evaluate continuity exercise evidence; 5 Identify gaps in recovery arrangements.

Target Audience

Business Continuity Managers; Resilience Managers; Risk Managers; Operations Managers; Management System Coordinators.

Target Industries

Banking and Insurance; Telecommunications; Healthcare Services; Utilities; Logistics Services.

Course Contents

• Module 1 Standard Purpose and Practical Application: Management system purpose and intended outcomes; Requirement guidance and evidence distinctions; Course case scope and learning responsibilities.
• Module 2 Continuity Context and System Scope: Priority services and organisational boundaries; Interested party needs and obligations; Leadership commitments and climate relevance.
• Module 3 Business Impact Analysis: Disruption impacts over time; Prioritised activities and recovery time objectives; Dependencies resources and acceptable service capacity.
• Module 4 Disruption Risk Assessment: Threat scenarios and vulnerable dependencies; Likelihood impact and existing controls; Risk treatment and continuity planning interfaces.
• Module 5 Continuity Strategies and Solutions: Recovery options and resource requirements; People facilities technology and supplier resilience; Solution selection and implementation feasibility.
• Module 6 Response Structures and Communication: Activation triggers and decision authority; Internal external and emergency communication; Coordination with suppliers and response partners.
• Module 7 Business Continuity Plans: Recovery procedures and responsible roles; Information access and controlled plan maintenance; Return to normal operating arrangements.
• Module 8 Exercises and Capability Evaluation: Exercise objectives scenarios and evaluation criteria; Testing plans and recovery dependencies; Lessons records and capability improvement.
• Module 9 Continuity Assurance and Improvement: Performance monitoring and compliance evaluation; Internal audit and management review; Corrective actions and changing continuity needs.
• Module 10 Interpreting Requirements in Context: Mandatory requirements and proportionate application; Interfaces with applicable legal obligations; Supported judgements and unresolved interpretation issues.
• Module 11 Selecting Relevant Management System Evidence: Business impact analysis records; Continuity and recovery plans; Exercise and lessons records.
• Module 12 Foundation Application Workshop: Map responsibilities within the supplied case; Match controls to relevant requirements; Explain gaps and practical next steps.

Assessment

• 60 single best answer questions, including applied scenarios; one mark per question.
• 90 minute invigilated digital examination with identity verification. Approved accessibility adjustments preserve the assessed competence.
• Clean standard text and supplied case documents permitted; internet, messaging and external AI tools prohibited.
• Individual applied assessment (45 minutes): Using a supplied multi site service disruption case, produce a business impact worksheet and recovery priorities, link three controls to relevant requirements and explain one unresolved weakness.
• Assessment criteria: Accurate interpretation of business continuity requirements; Relevant use of business impact analysis records; Clear connection between controls responsibilities and identified gaps.
• Pass each component separately: 45/60 written marks (75%) and at least 70% on the applied task.
• All mandatory criteria must pass: Do not fabricate evidence or knowingly present unsupported conformity conclusions.
• Individual results and feedback are provided. One reassessment may follow coaching under the published enrolment terms.

Certification

• Successful learners receive a TQCSI Arabia digital Certificate of Successful Completion.
• The certificate records the learner name, exact programme title, teaching hours, completion date and unique verification reference.
• Verified identity, full attendance and separate written and applied passes are required; all mandatory critical criteria must be met.
• Proposed issue target: within 30 calendar days of approved results and settlement of applicable fees.
• Records assessed foundation knowledge of business continuity; it does not establish professional auditor status, independent personnel certification or organisational certification.
• Attendance confirmation may record completed hours for unsuccessful learners; it does not certify successful completion.

Programme Profile

Number of daysNumber of daysNumber of days

333

Total teaching hoursTotal teaching hoursTotal teaching hours

18 hours; breaks, pre course work and formal final assessments excluded.18 hours; breaks, pre course work and formal final assessments excluded.18 hours; breaks, pre course work and formal final assessments excluded.

Delegates allowedDelegates allowedDelegates allowed

Maximum 20 delegates.Maximum 20 delegates.Maximum 20 delegates.

Training prerequisitesTraining prerequisitesTraining prerequisites

No formal qualification required. Familiarity with business continuity activities and everyday business processes is recommended.No formal qualification required. Familiarity with business continuity activities and everyday business processes is recommended.No formal qualification required. Familiarity with business continuity activities and everyday business processes is recommended.

Pre course assignment and assessmentPre course assignment and assessmentPre course assignment and assessment

Complete a 20-minute diagnostic and identify how business impact analysis records support a supplied operational case.Complete a 20-minute diagnostic and identify how business impact analysis records support a supplied operational case.Complete a 20-minute diagnostic and identify how business impact analysis records support a supplied operational case.

End of course assessmentEnd of course assessmentEnd of course assessment

60 question written exam (90 minutes) and individual applied task (45 minutes).60 question written exam (90 minutes) and individual applied task (45 minutes).60 question written exam (90 minutes) and individual applied task (45 minutes).

Passing criteriaPassing criteriaPassing criteria

75% written and 70% applied, passed separately; full attendance. All mandatory criteria must pass.75% written and 70% applied, passed separately; full attendance. All mandatory criteria must pass.75% written and 70% applied, passed separately; full attendance. All mandatory criteria must pass.