ISO 22301:2019 Business Continuity Management Systems Lead Implementer Training and Certification Program

Programme Summary

Practise leading a structured business continuity implementation project against ISO 22301:2019. Working through a multi site service disruption case, participants translate disruption impacts, recovery priorities and exercised response arrangements into accountable controls, resources and measurable milestones. The programme develops an implementation portfolio, tests operational feasibility and prepares management review evidence to support defensible continuity decisions and coordinated service recovery.

Training Objectives

1 Structure business continuity implementation leadership; 2 Translate requirements into workable controls; 3 Coordinate ownership resources and project milestones; 4 Establish meaningful measures and review evidence; 5 Prepare implementation priorities for management approval.

Learning Outcomes

1 Build a business continuity implementation roadmap; 2 Specify controls for unrealistic recovery objectives; 3 Design business impact analysis records; 4 Assign accountable owners and measurable milestones; 5 Present a justified management review proposal.

Target Audience

Business Continuity Managers; Resilience Managers; Risk Managers; Implementation Project Managers; Management System Consultants.

Target Industries

Banking and Insurance; Telecommunications; Healthcare Services; Utilities; Logistics Services.

Course Contents

• Module 1 Implementation Leadership and Project Mandate: Business case scope and intended benefits; Sponsor responsibilities and implementation team roles; Constraints resources and governance decisions.
• Module 2 Diagnostic Review and Implementation Priorities: Requirements mapping and baseline evidence; Risk based gaps and priority decisions; Implementation milestones and acceptance criteria.
• Module 3 Continuity Context and System Scope: Priority services and organisational boundaries; Interested party needs and obligations; Leadership commitments and climate relevance.
• Module 4 Business Impact Analysis: Disruption impacts over time; Prioritised activities and recovery time objectives; Dependencies resources and acceptable service capacity.
• Module 5 Disruption Risk Assessment: Threat scenarios and vulnerable dependencies; Likelihood impact and existing controls; Risk treatment and continuity planning interfaces.
• Module 6 Continuity Strategies and Solutions: Recovery options and resource requirements; People facilities technology and supplier resilience; Solution selection and implementation feasibility.
• Module 7 Response Structures and Communication: Activation triggers and decision authority; Internal external and emergency communication; Coordination with suppliers and response partners.
• Module 8 Business Continuity Plans: Recovery procedures and responsible roles; Information access and controlled plan maintenance; Return to normal operating arrangements.
• Module 9 Exercises and Capability Evaluation: Exercise objectives scenarios and evaluation criteria; Testing plans and recovery dependencies; Lessons records and capability improvement.
• Module 10 Continuity Assurance and Improvement: Performance monitoring and compliance evaluation; Internal audit and management review; Corrective actions and changing continuity needs.
• Module 11 Designing the Implementation Architecture: Process interactions and accountable control owners; Integration with existing management arrangements; Proportionate documentation and practical control design.
• Module 12 Operational Control Design Workshop: Preventing unrealistic recovery objectives; Addressing untested supplier dependencies; Responding to unclear crisis escalation.
• Module 13 Building the Required Evidence Portfolio: Business impact analysis records; Continuity and recovery plans; Exercise and lessons records.
• Module 14 Competence Communication and Organisational Adoption: Role based competence and learning needs; Operational communication and stakeholder engagement; Resistance escalation and management support.
• Module 15 Resources Suppliers and Implementation Scheduling: Resource estimates and implementation dependencies; External support and supplier accountability; Controlled milestones and progress reporting.
• Module 16 Piloting Controls and Managing Changes: Pilot objectives and realistic acceptance checks; Operational feedback and control adjustments; Approval communication and controlled change records.
• Module 17 Monitoring Performance and Demonstrating Effectiveness: Measurable indicators and reliable data sources; Control performance and exception reporting; Evidence based decisions and corrective action.
• Module 18 Internal Assurance and Management Review: Internal audit planning and independence; Review inputs decisions and resource commitments; Readiness gaps and continuing improvement priorities.
• Module 19 Maintaining the Management System: Ownership handover and ongoing monitoring; Changing risks obligations and operating conditions; Learning mechanisms and improvement programme.
• Module 20 Implementation Portfolio and Leadership Simulation: Present controls responsibilities and milestones; Defend priorities using supplied evidence; Respond to management challenge and feedback.

Assessment

• 100 single best answer questions, including applied scenarios; one mark per question.
• 150 minute invigilated digital examination with identity verification. Approved accessibility adjustments preserve the assessed competence.
• Clean standard text and supplied case documents permitted; internet, messaging and external AI tools prohibited.
• Individual applied assessment (90 minutes): Using a multi site service disruption case, develop a continuity implementation roadmap and recovery exercise plan, assign resources and milestones, demonstrate one control and defend implementation priorities in a brief panel review.
• Assessment criteria: Workable design of controls for unrealistic recovery objectives; Relevant evidence portfolio including business impact analysis records; Feasible sequencing ownership and measurable implementation acceptance criteria.
• Pass each component separately: 75/100 written marks (75%) and at least 70% on the applied task.
• All mandatory criteria must pass: Do not fabricate evidence or knowingly present unsupported conformity conclusions.
• Individual results and feedback are provided. One reassessment may follow coaching under the published enrolment terms.

Certification

• Successful learners receive a TQCSI Arabia digital Certificate of Successful Completion.
• The certificate records the learner name, exact programme title, teaching hours, completion date and unique verification reference.
• Verified identity, full attendance and separate written and applied passes are required; all mandatory critical criteria must be met.
• Proposed issue target: within 30 calendar days of approved results and settlement of applicable fees.
• Records assessed implementation planning skills in business continuity; it does not confer independent personnel certification or guarantee organisational certification.
• Attendance confirmation may record completed hours for unsuccessful learners; it does not certify successful completion.

Programme Profile

Number of daysNumber of daysNumber of days

555

Total teaching hoursTotal teaching hoursTotal teaching hours

35 hours; breaks, pre course work and formal final assessments excluded.35 hours; breaks, pre course work and formal final assessments excluded.35 hours; breaks, pre course work and formal final assessments excluded.

Delegates allowedDelegates allowedDelegates allowed

Maximum 20 delegates.Maximum 20 delegates.Maximum 20 delegates.

Training prerequisitesTraining prerequisitesTraining prerequisites

Working knowledge of ISO 22301:2019, relevant business continuity experience and familiarity with project planning are required. Participants should understand process ownership and operational controls.Working knowledge of ISO 22301:2019, relevant business continuity experience and familiarity with project planning are required. Participants should understand process ownership and operational controls.Working knowledge of ISO 22301:2019, relevant business continuity experience and familiarity with project planning are required. Participants should understand process ownership and operational controls.

Pre course assignment and assessmentPre course assignment and assessmentPre course assignment and assessment

Complete a 45-minute gap diagnostic using supplied business impact analysis records; identify priorities, process owners and implementation constraints.Complete a 45-minute gap diagnostic using supplied business impact analysis records; identify priorities, process owners and implementation constraints.Complete a 45-minute gap diagnostic using supplied business impact analysis records; identify priorities, process owners and implementation constraints.

End of course assessmentEnd of course assessmentEnd of course assessment

100 question written exam (150 minutes) and individual applied task (90 minutes).100 question written exam (150 minutes) and individual applied task (90 minutes).100 question written exam (150 minutes) and individual applied task (90 minutes).

Passing criteriaPassing criteriaPassing criteria

75% written and 70% applied, passed separately; full attendance. All mandatory criteria must pass.75% written and 70% applied, passed separately; full attendance. All mandatory criteria must pass.75% written and 70% applied, passed separately; full attendance. All mandatory criteria must pass.