Recruitment Selection and Competency Based Interviewing

Programme Summary

Selection decisions improve when job requirements, evidence and evaluation criteria are clear. This programme develops practical skills for planning recruitment, designing structured interviews and comparing candidates consistently. Participants develop role relevant questions, practise evidence probing and record a defensible recommendation that supports fairness, candidate experience and appropriate handling of personal information throughout the selection process.

Training Objectives

1 Clarify job requirements and selection criteria; 2 Develop structured evidence based interview methods; 3 Strengthen consistent candidate evaluation and records; 4 Support fair accessible and respectful selection; 5 Build practical recruitment decision and onboarding handovers.

Learning Outcomes

1 Define role relevant competency and selection criteria; 2 Write behavioural questions with useful probes; 3 Conduct a structured competency based interview; 4 Score evidence consistently against agreed indicators; 5 Prepare a justified selection recommendation.

Target Audience

Recruiters; HR Officers; Hiring Managers; Talent Acquisition Specialists; Department Supervisors.

Target Industries

Manufacturing; Healthcare Administration; Hospitality; Retail; Professional Services; Technology Services.

Course Contents

• Module 1 Recruitment Planning: Role purpose responsibilities and business need; Approval sourcing and recruitment timelines; Candidate experience and process ownership.
• Module 2 Selection Criteria: Essential skills knowledge and behaviours; Evidence indicators and reasonable requirements; Avoiding irrelevant or discriminatory criteria.
• Module 3 Sourcing and Screening: Clear job information and accessible applications; Consistent screening against stated requirements; Privacy confidentiality and record controls.
• Module 4 Interview Design: Structured behavioural and situational questions; Probing context actions and results; Scoring guides and interviewer preparation.
• Module 5 Interview Practice: Opening rapport and clear explanations; Active listening and evidence based probes; Consistent questioning and respectful candidate treatment.
• Module 6 Evaluation and Decisions: Separating evidence from impressions; Rating calibration and panel discussions; Bias checks and justified recommendations.
• Module 7 Checks and Handover: Role relevant verification and consent needs; Offers approvals and candidate communication; Onboarding information and record retention.
• Module 8 Selection Simulation: Conducting a structured candidate interview; Scoring evidence against competency criteria; Preparing a fair selection recommendation.

Assessment

• 40 single best answer questions, including applied scenarios; one mark per question.
• 60 minute invigilated digital examination with identity verification. Approved accessibility adjustments preserve the assessed competence.
• Supplied reference pack permitted; external internet and AI assistance prohibited.
• Individual applied assessment (45 minutes): Design competency questions, conduct a structured interview roleplay and produce an evidence based candidate evaluation and selection recommendation.
• Assessment criteria: Relevance of questions and competency indicators; Quality and fairness of evidence probing; Consistency and traceability of selection scoring.
• Pass each component separately: 30/40 written marks (75%) and at least 70% on the applied task.
• All mandatory criteria must pass: Use role relevant criteria and protect candidate information.
• Individual results and feedback are provided. One reassessment may follow coaching under the published enrolment terms.

Certification

• Successful learners receive a TQCSI Arabia digital Certificate of Successful Completion.
• The certificate records the learner name, exact programme title, teaching hours, completion date and unique verification reference.
• Verified identity, full attendance and separate written and applied passes are required; all mandatory critical criteria must be met.
• Proposed issue target: within 30 calendar days of approved results and settlement of applicable fees.
• Records assessed recruitment and interviewing skills; it does not confer employment law qualification or authority to make unrestricted hiring decisions.
• Attendance confirmation may record completed hours for unsuccessful learners; it does not certify successful completion.

Programme Profile

Number of daysNumber of daysNumber of days

222

Total teaching hoursTotal teaching hoursTotal teaching hours

12 hours; breaks, pre course work and formal final assessments excluded.12 hours; breaks, pre course work and formal final assessments excluded.12 hours; breaks, pre course work and formal final assessments excluded.

Delegates allowedDelegates allowedDelegates allowed

Maximum 20 delegates.Maximum 20 delegates.Maximum 20 delegates.

Training prerequisitesTraining prerequisitesTraining prerequisites

Suitable for hiring managers, recruiters and HR staff. Participants should follow organisational recruitment policies and applicable local employment and privacy requirements.Suitable for hiring managers, recruiters and HR staff. Participants should follow organisational recruitment policies and applicable local employment and privacy requirements.Suitable for hiring managers, recruiters and HR staff. Participants should follow organisational recruitment policies and applicable local employment and privacy requirements.

Pre course assignment and assessmentPre course assignment and assessmentPre course assignment and assessment

Review a job brief and draft two competency questions during a 25 minute activity.Review a job brief and draft two competency questions during a 25 minute activity.Review a job brief and draft two competency questions during a 25 minute activity.

End of course assessmentEnd of course assessmentEnd of course assessment

40 question written exam (60 minutes) and individual applied task (45 minutes).40 question written exam (60 minutes) and individual applied task (45 minutes).40 question written exam (60 minutes) and individual applied task (45 minutes).

Passing criteriaPassing criteriaPassing criteria

75% written and 70% applied, passed separately; full attendance. All mandatory criteria must pass.75% written and 70% applied, passed separately; full attendance. All mandatory criteria must pass.75% written and 70% applied, passed separately; full attendance. All mandatory criteria must pass.