Advanced Product Quality Planning

Programme Summary

Coordinate product launches through linked quality planning activities and evidence based decisions. Participants translate customer requirements into staged deliverables covering design, process development, supplier readiness and production validation. An automotive component case develops a practical launch plan, with emphasis on risk escalation, cross functional ownership and the interfaces between process flow, failure analysis, control plans and customer approval.

Training Objectives

1 Structure staged product quality planning activities; 2 Translate customer requirements into measurable deliverables; 3 Connect design process and supplier readiness; 4 Manage launch risks and cross functional accountability; 5 Strengthen evidence supporting production approval decisions.

Learning Outcomes

1 Prepare a staged product quality plan; 2 Define launch deliverables and accountable owners; 3 Link process risks with control evidence; 4 Evaluate readiness against stated customer requirements; 5 Present a justified launch action and escalation plan.

Target Audience

Quality Planning Engineers; Project Quality Managers; Manufacturing Engineers; Supplier Quality Engineers; Product Development Engineers.

Target Industries

Automotive Components; Commercial Vehicle Manufacturing; Automotive Electronics; Precision Engineering; Industrial Equipment Manufacturing.

Course Contents

• Module 1 Product Quality Planning Framework: Customer expectations and programme scope; Staged deliverables and cross functional responsibilities; Customer specific requirements and applicability.
• Module 2 Programme Definition: Product needs and feasibility assessment; Milestones resources and supply chain dependencies; Risk escalation and programme communication.
• Module 3 Voice of Customer Translation: Functional performance and acceptance requirements; Critical characteristics and technical specifications; Requirement changes and controlled agreement.
• Module 4 Design Planning Interfaces: Design reviews and verification evidence; Design risk analysis and action closure; Manufacturability and supplier participation.
• Module 5 Process Flow Development: Manufacturing sequence and material movement; Rework outsourced processes and special operations; Process interfaces and characteristic traceability.
• Module 6 Process Risk Analysis: Failure modes causes and consequences; Prevention detection and action priorities; Linking process risks to operational controls.
• Module 7 Control Plan Development: Characteristic controls methods and frequencies; Reaction plans and responsibility assignment; Prototype launch and production control stages.
• Module 8 Measurement and Test Readiness: Measurement system suitability and calibration; Test method capability and acceptance criteria; Equipment capacity and laboratory support.
• Module 9 Supplier and Production Readiness: Supplier deliverables and capability evidence; Tooling equipment capacity and training; Escalation of unresolved launch risks.
• Module 10 Product and Process Validation: Trial runs and initial process evidence; Product conformance and performance confirmation; Customer approval submission interfaces.
• Module 11 Launch Monitoring and Improvement: Early production controls and issue tracking; Lessons learned and action effectiveness; Transition to routine process ownership.
• Module 12 Launch Planning Workshop: Building a linked deliverable matrix; Assessing a fictional launch readiness pack; Presenting priorities and gate recommendations.

Assessment

• 60 single best answer questions, including applied scenarios; one mark per question.
• 90 minute invigilated digital examination with identity verification. Approved accessibility adjustments preserve the assessed competence.
• Supplied reference pack and calculator permitted; external internet and AI prohibited.
• Individual applied assessment (45 minutes): Prepare a staged launch quality plan and evaluate a readiness case, linking process risks, controls, measurement evidence and customer approval deliverables.
• Assessment criteria: Complete staged planning and ownership; Coherent risk and control linkages; Evidence based readiness judgement.
• Pass each component separately: 45/60 written marks (75%) and at least 70% on the applied task.
• Individual results and feedback are provided. One reassessment may follow coaching under the published enrolment terms.

Certification

• Successful learners receive a TQCSI Arabia digital Certificate of Successful Completion.
• The certificate records the learner name, exact programme title, teaching hours, completion date and unique verification reference.
• Verified identity, full attendance and separate written and applied passes are required; all mandatory critical criteria must be met.
• Proposed issue target: within 30 calendar days of approved results and settlement of applicable fees.
• Records product quality planning skills; it does not provide customer approval, product certification or external core tool qualification.
• Attendance confirmation may record completed hours for unsuccessful learners; it does not certify successful completion.

Programme Profile

Number of daysNumber of daysNumber of days

333

Total teaching hoursTotal teaching hoursTotal teaching hours

18 hours; breaks, pre course work and formal final assessments excluded.18 hours; breaks, pre course work and formal final assessments excluded.18 hours; breaks, pre course work and formal final assessments excluded.

Delegates allowedDelegates allowedDelegates allowed

Maximum 20 delegates.Maximum 20 delegates.Maximum 20 delegates.

Training prerequisitesTraining prerequisitesTraining prerequisites

Manufacturing quality or engineering experience is required. Familiarity with product development and basic risk analysis is recommended.Manufacturing quality or engineering experience is required. Familiarity with product development and basic risk analysis is recommended.Manufacturing quality or engineering experience is required. Familiarity with product development and basic risk analysis is recommended.

Pre course assignment and assessmentPre course assignment and assessmentPre course assignment and assessment

Review a fictional automotive component brief for 30 minutes and identify customer requirements and launch risks.Review a fictional automotive component brief for 30 minutes and identify customer requirements and launch risks.Review a fictional automotive component brief for 30 minutes and identify customer requirements and launch risks.

End of course assessmentEnd of course assessmentEnd of course assessment

60 question written exam (90 minutes) and individual applied task (45 minutes).60 question written exam (90 minutes) and individual applied task (45 minutes).60 question written exam (90 minutes) and individual applied task (45 minutes).

Passing criteriaPassing criteriaPassing criteria

75% written and 70% applied, passed separately; full attendance.75% written and 70% applied, passed separately; full attendance.75% written and 70% applied, passed separately; full attendance.